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I received my Berlebach 3032 and it's like night and day! Using the Berlebach tripod has totally eliminated the shake and vibrations I experienced using other tripods with my TeleVue refractor telescope. I can even use this wonderful combination on our wood deck and enjoy rock-solid viewing. I had put off purchasing a wood tripod for a long time because of the prohibitive prices of other brands. I sure am glad I found both Berlebach and Finger Lakes Photo Outfitters. The product is great and your service exceptional.


Thank you for the on-time shipping and for the refund. Your service and courtesy are the best!


I received the instruction manuals for the two Graflex Speed Graphic this morning. I think your service is excellent and I will certainly highly recommend you to friends and colleagues. You have taken the effort to package the manuals properly and they arrived in perfect condition. Many thanks.


I am the guy you sent a replacement service manual for the 28mm F3,5 PC-Nikkor lens when the first one was lost in transfer. Just want to tell you that the repair is successfully completed. The manual did not give every information I wanted, but together with the somewhat richer documentation on the 28mm F4 lens and the exploded views I could undertake the job with some confidence. I am a very pleased customer! (I see that you also sell the Berlebach tripods. I own a Report 8023 and find it just excellent. Beautiful, and a pleasure to use even in sub-freezing weather.)


The package arrived today (Friday) in fine shape, and am really pleased with both the Vitessa Guide and your service!


I am writing to thank you very much for your kindness. Yesterday I received the useful Leicaflex manual in excellent condition - without any trouble.


The magazine ARRIVED, all very well, I am satisfied.


Please excuse my bad manners for not taking the time before this to thank you. I appreciate your thoughtfulness with respect to sending "The Rolleiflex Practical Accessories" manual. I certainly will continue to do business with you in the future and find your professional consideration refreshing.


Many thanks for shipping both items together and for the postage refund.You're a star! I've saved your store in my favorites and will keep an eye on the excellent and hard to find items you have for sale .I'll tell all my friends too!!


Thanks again. As you know, the manual I ordered four weeks ago probably has been lost in transit. Anyway, I have not received it. You sent a replacement manual on January 29th, 2004. It arrived yesterday, February 3rd, carefully packaged and in fully intact condition. Thank you very much! I think your sense of responsibility and your service in this matter is just great.


The manual arrived today in your usual fine fashion. Many thanks, and I hope your weather is improving. It has been bad back east, that's for sure. I'll be back in touch when I need another manual. You folks have helped me several times.


I just got the manual in the mail and think it's great. Thanks for providing a great service.


Just to let you know the manual arrived safe & sound this morning. It was posted on 26th January, so was not the one you originally sent. I'll hang on to your address for a couple of weeks in case the other one materialises. Thanks for your prompt help in dealing with this - it's at the times when things go wrong that companies' really show their mettle.


Apologies! i found the manual a couple of minutes ago! of course it was on TOP of the pile of old mail. thank you again for your willingness to help had i not received it. but all is well.


"Just received my Yashica 200-AF instruction book. It was much better than I expected. I like the way you put it together. I just wanted you to know that I feel you have a quality product. Your service is outstanding also. I will recommend you to people who may need an instruction book."


"Just wanted to say thanks for the catalog you just sent me. It is really loaded with interesting info beyond the 7x17 and 8x20 cameras which was my primary focus. I used to be a printer and I recognize the good quality duplication - particularly in the photographs. The binding is great, too. Allows for easier reading than if book were merely stapled."


"Thank you, I received the order today. It's nice and clear copy of the instruction manual. "


"The manual has arrived. It is in excellent condition and the colour reproduction of the circuit diagram is superb. Congratulations on the quality of your product. I have just bought a cheaper Rollei manual, from one of your competitors, and am regretting it. The quality of some of the illustrations is poor but I was not advised of this. The cost of postage is high so returning the manual could still be an expensive option for me."


" My father has an old 1000DTL that recently broke, and we thought we'd try our hand at repairing it ourselves--I found your site from a recommendation on an internet message board that I found from a websearch--Finding this book is a godsend!"


"Just to let you know i received the manual and am very pleased with it. It was finally what i have been looking for everywhere in bookstores and camera repair shops."


"I ordered the Asahi Pentax Spotmatic repair manual recently. First, let me say that you did a beautiful job in reproducing and binding the reprint. It looks great."


" I received Kodak service (and parts) manuals yesterday. I am very pleased particularly with quality of reproduction, and binding method is great. I have no doubt that I will buy more in the future."


"Thanks for the Nikon N50 manual. Came yesterday. You da Man!! Looks great too! High rez quality."


"I ordered a Fuji Discovery 1000 Zoom Instruction Manual a few weeks ago and received my order yesterday. Thank you very much for the FAST turn-around time. I truly appreciate it."


"This is just to inform you that I received the original Rolleiflex T instruction manual plus the instruction manual for the accessories you sent me. Thank you so much for sending them promptly! It is such a joy and pleasure not just to own the ogininal manuals, but being now able to study them and to get to know my Rolleiflex T more!! It's so great to know such a place like yours still exist on our planet! "


"Thank you very much for the prompt delivery of the instruction booklet for my Nikon EM. As I requested it arrived in Florida before I even arrived for my vacation.There were many things I didn't know about the camera, and the book came in good use.The friendly service is also appreciated."


"Yesterday I used Google search engine to search for "Clarus MS-35" and came up with a hit for you. Please advise as to availability or lack of thereof. Your prices on instruction manuals are so reasonable!!!"


"Just a quick note to let you know that the above manual arrived today and was in great shape - in fact it looks brand new. Thanks for the prompt and courteous service. When I need another manual for a different camera you will be the first place I look."


"By the way, I am going to definitely recommend Finger Lakes Photo Books to the instructor, he is always looking for good organizations to pass on to the class. Finding instruction manuals such as the one on Rollei is important. Most of the people that attend the class bought their equipment used and had no instruction manuals."


"I'm e-mailing just to let you know that I allready received my EXAKTA instruction manual as ordered, in perfect condition. I am very pleased with your service and your efficiency and I'm sure we will have business in the future."


" I gave my Niece in Waterloo your web site address in case she needs a book for an Nikon FM camera I gave her last summer. I noticed you had both original and copied manual available. Thanks again Leon for the prompt service great condition of the manuals."


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